Sheryl Stevenson and her husband spent more than 11 years turning a derelict barn into their ideal home and decided that a conservatory would be the perfect finishing touch.
Instead their dream turned into a nightmare after “cowboy” conservatory fitters built the conservatory so badly it was declared structurally unsound and completely unusable. The company had promised a market leading Ultraframe roof system, but instead used a poor quality roof that leaked and then they refused to answer Sheryl’s calls or make amends.
It’s a familiar story and enough to frighten anyone off the idea of fitting a conservatory despite the huge amount of extra space and light it can add to a home.
To help prevent such problems for homeowners Ultraframe, the leading designer and manufacturer of conservatory roofing systems, has teamed up with The Guild of Master Craftsmen to establish a national register of reputable installers. The Guild Approved Ultra Installer Scheme enables homeowners to select a local installer with complete peace of mind and confidence that they will receive the highest standards of design, workmanship and customer service.
For Sheryl Stevenson, a solicitor, her dream home finally had a happy ending when Ultraframe replaced her roof and Qualplas of St. Helens, a Guild Approved Ultra Installer, rebuilt the conservatory. Sheryl says: “The Qualplas team were totally professional and completed the job in five days, which means we are now finally able to enjoy our conservatory. Having experienced just how much levels of service and quality can vary in this trade I would really urge anyone considering a conservatory to find a vetted Ultra Installer and demand a conservatory featuring an Ultraframe roof.”
Sheryl Stevenson also received a Certificate of Authenticity with her new conservatory roof. The Certificate of Authenticity is an industry first from Ultraframe and guarantees homeowners receive the quality Ultraframe roof they have paid for and not an inferior copy. The certificate can be included with the house deeds and passed onto the new homeowner if the house is sold. A useful conservatory maintenance manual is also included with the certificate.
To assist future purchasers of conservatories, Ultraframe has also produced the ultimate guide to choosing, designing and building a conservatory. The Ultra Guide to Conservatories is a 44 page ‘must have’ magazine which is packed with inspirational case studies, striking photography and valuable practical advice making it essential reading for anyone planning a conservatory.
It features handy tips and a useful checklist to help you design your conservatory and add value and extra space to your home. Easy to read articles show how to choose the style most suitable for your home, how to overcome awkward design obstacles and where to find an Ultra Installer in your area.
