Ultraroof Site Support Team Expands
The Ultraroof Site Support Team has expanded with the addition of a familiar industry face. Miles Fallon has returned to Ultraframe to further bolster the award-winning support package for the consumer-preferred tiled conservatory roofing system.
Miles joins the existing two-man team who already carry out site assists across the UK for installers and builders when fitting their first Ultraroof. Miles focus will be on helping Ultraframe’s trade intermediary network and its customers. In addition to this very personal support service, Ultraroof users benefit from a host of other ways to access advice and support including technical support by email, phone and WhatsApp, how-to videos accessed via the Ultraframe website and apps, high quality literature to assist with surveying and installation, and detailed hands-on training courses covering Ultraroof sales, surveying, and installation.
Commenting about the latest addition to the Ultraroof Site Support Team, Ultraroof Product Manager, Mark Bowler, said: “We’re thrilled to further strengthen the Ultraroof Support Team with the addition of Miles. He brings with him a wealth of conservatory installation and technical experience and is a familiar face to many in the industry.”
The outstanding support package available to Ultraroof users was recognised at the most recent G Awards with the coveted award for Customer Care Initiative.
