Ultraframe

Why Choose Ultraframe?

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Why Choose Us?

Quality, Credibility and Trust

Quality, Credibility and Trust

  • Reliable, quality components that minimise the risk of expensive return visits
  • We do the right thing when it comes to testing, fully wind and fire testing every roofing system
  • We were the first in our industry to be accredited by the BBA
  • Every roof is engineered to withstand extreme the wind and snow loads of the specific postcode using specialist software
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Serious About Growing Your Business

Serious About Growing Your Business

  • Specialist software to help you sell, design, price and order
  • We work hard to ‘de-skill’ the build so you have less complex trades and long timelines to manage
  • We innovate to remove the more unpredictable, expensive elements of the build to save costs
  • Proven lead generation tools to help you win business
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Unrivalled Customer Service

Unrivalled Customer Service

  • A team of expert area managers who know our products and services in depth
  • Detailed technical materials to give you and your team confidence in specifying and fitting
  • Experts on our busy technical desk, always on hand to help you
  • Industry leading service levels and super-fast recovery
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Designed with the Installer in Mind

Designed with the Installer in Mind

  • Our products are designed to be faster to fit so you can save time and money on site.
  • Our systems are easy to install and get right first time every time
  • We design building solutions that simplifying the build process and reduce the requirement for skilled labour
  • The quality and reliability of our components provide lowest cost of install as they minimise the risk of expensive return visits
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Customer Support

We have a dedicated on-boarding team for new customers and a team of expert area managers who know our products and services in depth to help grow your business.

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Colin Noone

Sales Director

On-Boarding Team

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Lucy Russell
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Darryl Houghton-Smith

Sales Team

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Craig Keighley

Head of Retail Sales

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Mick Rowley

Head of Fabrication
Trade Intermediary Sales

Area Managers

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Daniel Caldwell

Business Development Manager

Scotland, Ireland and North of England
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Jack Sells

Business Development Manager

East Coast, NW and Midlands
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Jane Blanchard

Business Development Manager

East Coast, NW and Midlands
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Jacki Sutton

Business Development Manager

South West
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To contact our customer support team, please call 01200 452 354 or email

Testimonials

Norman Hornigold at SEHBAC
Norman Hornigold at SEHBAC
10th June 2016

Norman Hornigold, sales and marketing director, SEHBAC comments; “Our business is growing rapidly, with 15 showrooms across the South of England we need to work with suppliers that can meet our needs...

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Steve Lancaster at South Lakes Windows
Steve Lancaster at South Lakes Windows
9th June 2016

Steve Lancaster, South Lakes Windows, comments: “there’s no question that the product innovation that sits behind Ultraframe is world class...

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Mike Parry at Bellavista
Mike Parry at Bellavista
1st July 2018

Mike Parry, MD at Bellavista comments: “we have a fantastic reputation in our local market with much of our work coming via word of mouth.

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Certificate of authenticity

Some disreputable companies have been known to promise to fit an Ultraframe conservatory roof, only to fit an inferior system. To help put an end to this problem we've introduced the Ultraframe Certificate of Authenticity, a legal document that’s proof to your customers that they have a top quality Ultraframe roof.
The COA registration document comes with every Ultraframe roof with a unique reference number. The customer fills in the form to receive a Certificate of Authenticity and a Maintenance manual. The form asks questions to tell us if the customer is happy with the job and the installation process. This then helps us identify the roof if there are any problems to be rectified in the future…. Peace of mind for yourselves and your customer.

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U-Design

End to end home extension software from design to order

  • A comprehensive, easy to use software package specifically designed for the selling, specifying, pricing and ordering of Ultraframe roofing systems.
  • Visualise the extension on your customers property by uploading an image of their house and display your designs in 3D.
  • Calculate prices live in your customers home ensuring you don’t sell below your margin and for a faster sales process.
  • A built in Structural Design Guide automatically engineers every structural element of the roof to manage extreme wind and snow loads for a specified by postcode.
  • The Thermal Design Guide (TGD) calculates the thermal losses by postcode and shows how a simple change of glazing material or thermal enhancement could reduce the running cost of the extension.
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Industry Leading Marketing Support

  • In depth brochures, technical manuals and installation guides
  • Showroom Support and Showroom POS
  • Customisable brochures and POS on Ultraframes Online Asset Portal
  • Large Image database for all customers to use
  • Sales person app and Installer app including our VR showroom (both available for Apple or Android devices).
  • Virtual Reality Tour widget for your website
  • Bespoke websites for your business
ACCESS MEDIA LIBRARY

WHICH? APPROVED SCHEME

We’re proud that Which? Trusted Traders, the consumer champion, have approved the Ultraframe Ultra Installer Scheme. The scheme is now one of very few services across the UK to carry the Which? Trusted Traders Approved Service Ribbon endorsement logo.

If you are an advocate of Ultraframe’s quality products and are passionate about customer service then we’d love for you to become a Which? Trusted Traders Approved Ultra Installer.

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