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Sales and Technical Support

We believe in providing our customers with the highest level of sales and technical support to ensure that they are confident and have the ability to sell and install our roofing systems to the highest standards.

Sales Training Training Courses

Our objective is simple - our desire is to meet the needs and wants of the modern homeowner who aspires to better thermal performance, usability and cutting edge design.

These factors are often over looked in a conventional sales process - Ultraframe’s evolving product range can help meet the homeowners demands, close the sale and drive higher sales values. We will help you sell better and deeper, focused on valued added solutions. Our aim is to offer training to those involved in direct consumer sales and those involved in selling to trade.

  • Sales Training on Super-insulated columns, Thermal Performance and Up-Selling. 
    For anyone who wants to improve their conversion ratios and average order values, and out-compete the competition. Maximise opportunities in the glazed extension market and high performance conservatory market without jeopardising the sale. This course focuses on key knowledge and skills centred on Loggia and how to sell thermal performance.
  • Product Sales Training.
    For new and experienced sellers of Ultraframe products An overview and walk through of all the features and benefits of our most popular products:
    • The Classic Roof system
    • Livinroof
    • Ultraroof
    • Super-Insulated Columns
    • Ultrasky Roof and Lantern

Also available to mix and match – Pergola, Internal pelmet, Cornice – these can be added to the above as required.        

Technical Training

Technical Training courses are aimed at surveyors, those ordering roofs/frames and those who install. The objective is to ensure that attendees have the knowledge and confidence to tackle any installation, whatever the Ultraframe product involved.

  • Technical Product Training.
    Detailed run through of the Ultraframe product range. Understanding what to use where and when. Awareness of the many ancillary items. Course can be tailored to suit individual company needs. All major product groups / brands covered including the Quantal aluminium roof if required.

  • Conservatory Surveying. 
    Whether experienced or new to the role, this course gives acomprehensive understanding of the dimensional data needed for successful conservatory surveyors – includes a review of Building Regulations and Planning Permission.
  • Installation Training.
     Includes reviewing the installation guides sent with each system and practical ‘hands on’ tips and good practice.
  • Software Training. 
    An introduction to U-Design,demonstration of simple navigation and functionality.

These courses can be aimed at a retailers staff or a B2B organisation selling to retailers

Each course per delegate costs £49 plus VAT